I was introduced to Julie by way of my mother’s allocated social worker. Due to the circumstances that we were in, I was new to the world of care homes and feeling very much thrown in at the deep end in having to find a nursing home that met my mums wishes, needs and care. Julie calmly listened to me as I explained everything. With Julie’s 20+year experience, in a couple of days she had soon found a few care home options that would be suitable for mum. Julie had also already spoken to the care homes to check to see if there was a vacancy too. Once the decision was made which homes were to be explored further, Julie arranged an introductory meeting over the phone for myself and family to find out more. Julie offered exceptional advice throughout the process, which was gratefully received and on top of that, also kept in touch afterwards to ensure that mum had settled in after a couple of weeks being in situ. My family would not have found the care home that mum is happily in now, if it wasn’t for Julies help. Thank you Julie.
Ms NSS