We care about your care
We're here to help and support you through the process of finding the right care home for your loved one.
Free care home advice you can rely on
We have years of professional experience in the care home sector, with direct personal experience of the difficult decisions that you are making, and our service is completely free.
Worried about care home costs?
Call us for a chat about how care is funded, what funding your loved one is eligible for and how to apply.
“The right choice…”
Hear from some of the families we have helped to make the right choice of care home for their loved ones.
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We care about your care

  • How do I find the right care for my mother?
  • What questions should I be asking a care home?
  • What funding can I apply for?

If these are some of the questions you are currently facing, let us help. Carehome Connect is a small, friendly organisation, with extensive experience in the care sector. We set up our organisation because we saw families facing agonising decisions about care – with little advice or support.

We help you through all the stages of the journey, from finding and comparing care homes to applying for funding. We also help you to navigate the emotional side of choosing a care home, giving you the confidence and peace of mind that you are making the right decisions.

We care about your care

  • How do I find the right care for my mother?
  • What questions should I be asking a care home?
  • What funding can I apply for?

If these are some of the questions you are currently facing, let us help. Carehome Connect is a small, friendly organisation, with extensive experience in the care sector. We set up our organisation because we saw families facing agonising decisions about care – with little advice or support.

We help you through all the stages of the journey, from finding and comparing care homes to applying for funding. We also help you to navigate the emotional side of choosing a care home, giving you the confidence and peace of mind that you are making the right decisions.

Tailored support

Everybody’s situation is different, and we treat you as an individual, offering one-to-one tailored support to address your needs and concerns.

How is our service funded?

For you, it’s free. Our funding comes directly from care homes. We explain how it works at our first meeting, giving you complete reassurance that there is no cost involved for you.

Meet the team

Jane Jones

Jane has been a care home advisor for over 8 years, supporting families to find the right care home for their loved ones. Working closely with healthcare professionals in hospital and community settings, she has an extensive knowledge of the NHS and an excellent understanding of the care sector.

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“I make sure that the transition to care is as smooth as possible for both the person needing care and their family. I treat everybody as an individual and I feel strongly that everyone should have the best personalised support they can.”

Jane is calm and compassionate and will always go the extra mile for her families. Currently living in Staffordshire, she loves to go for walks in the surrounding countryside and likes nothing better than getting together with family and friends.

“I adore my job. I get to meet and talk to some great people, and supporting them through what can be a very emotional time is such a rewarding thing to do”

Julie Williams

Over a decade has gone by since Julie’s mother suddenly passed away and she became a carer for her dad. He moved in with her and her husband and their two children. Eventually it became too much, and she embarked on the journey, firstly to find carers at home, and then to find a care home for her beloved dad.

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“It is not a journey that any of us prepare for and it was a rollercoaster, emotionally, physically, and mentally. Dad has since passed away and my children are now adults making their own way in the world. However, the process I went through changed my life and ultimately led me to founding Care Home Connect with Jane.”

Home to Julie is Sutton Coldfield. It’s where she was born and brought up, met her husband and raised her two children. She loves the easy access to city life in Birmingham and visiting friends and family around the country.

“I have been able to use my experience and build my knowledge over the years to help others through the daunting process of finding the right care home. I love being able to make this journey easier for people”

Care choices

  • Researching relevant care options
  • Information and guidance

Care advice

  • Identifying what care is needed
  • Advising how to meet care needs
  • Discussing care options

Funding advice

  • Information about funding
  • Advice on how to apply

Free independent advice and support

You can feel overwhelmed when you start this journey, but you needn’t be. We’re with you every step of the way.

 

Care choices

  • Researching relevant care options
  • Information and guidance

Care advice

  • Identifying what care is needed
  • Advising how to meet care needs
  • Discussing care options

Funding advice

  • Information about funding
  • Advice on how to apply

How we work

Are you at the beginning of your journey about to investigate care homes, or have you already started and become overwhelmed with the decisions before you? Perhaps you just need to test your thinking with people who know the process and know the providers. Whatever your needs, we can support you. Here’s typically how we work:

How we work

Are you at the beginning of your journey about to investigate care homes, or have you already started and become overwhelmed with the decisions before you? Perhaps you just need to test your thinking with people who know the process and know the providers. Whatever your needs, we can support you. Here’s typically how we work:

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Getting to know you

We ask questions, listen to you, and build a picture of you, your loved one and your family. Every situation is different, and time spent getting to know you is crucial to finding the right care.

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Shortlisting care homes

​We help you to make an evaluation of care homes that meet your needs. How do they score on quality? Are they close to home for visiting? What activities do they offer? These and many more criteria come into the mix.

Viewing care homes

Once you know which care homes you want to visit, we can accompany you to view them. Drawing on years of experience, we advise you about what to ask and what to look for when you are there.

Smooth the process

We help with everything from finding care to advice about funding care, saving you hours of research, explaining everything clearly and lightening the burden for you.

Choosing a care home can be daunting

Finding a care home for you or your loved one can be emotional and unsettling, as well as time-consuming and complex.

At Carehome Connect, we understand how you are feeling. We provide clarity, enabling you to choose the best care and giving you the reassurance that you are doing the right thing.

  • How do I know where to look and what to look for?
  • What questions should I be asking a care home?
  • What funding can I apply for?

Choosing a care home can be daunting

Finding a care home for you or your loved one can be emotional and unsettling, as well as time-consuming and complex.

At Carehome Connect, we understand how you are feeling. We provide clarity, enabling you to choose the best care and giving you the reassurance that you are doing the right thing.

 

  • How do I know where to look and what to look for?
  • What questions should I be asking a care home?
  • What funding can I apply for?

Funding your care home costs

The cost of care is an emotive issue, but it is also a practical consideration that you will need to understand and deal with. The chief question is whether your loved one will be funding their care from savings and assets or whether they qualify for local authority or NHS funding. Beyond that, there are various rules and regulations, allowances and benefits that may come into play.

We deal with funding every day and we can talk to you about the up-to-date facts and figures that will help you to understand what funding, if any, you can apply for. It’s a complex area, but we can help you see your options more clearly.

Funding your care home costs

The cost of care is an emotive issue, but it is also a practical consideration that you will need to understand and deal with. The chief question is whether your loved one will be funding their care from savings and assets or whether they qualify for local authority or NHS funding. Beyond that, there are various rules and regulations, allowances and benefits that may come into play.

We deal with funding every day and we can talk to you about the up-to-date facts and figures that will help you to understand what funding, if any, you can apply for. It’s a complex area, but we can help you see your options more clearly.

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Self-funding or funded?

Whichever way your care is funded, we can guide you through the process and help you to stay in control. Get in touch.

Care home funding facts

Unsure about funding? We have all the information you need. Get in touch.

We're here to help and support you through the process of finding a perfect care home for your loved one

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Testimonials

We do what we do, simply because we believe every individual deserves the best possible care. It’s wonderful to hear from families who we have helped.

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Perfect home

The help Carehome Connect gave us when we were looking for a home for Mum was invaluable. They held our hand throughout the whole process. Their advice was honest and their genuine warmth meant we trusted their opinion. They helped us find the perfect home for Mum and we are very happy with the decision we made.

Sarah, Jean’s daughter-in-law

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The right choice...

From the moment we spoke to Jane we knew she would be able to help us. She was able to advise us about everything we needed to know, enabling us to make the right choice for mum. Mum is settled in her new home now and we don’t need to worry about her safety anymore. I would recommend contacting Carehome Connect.

Diane, Sheila’s daughter

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Invaluable...

The help and support of Jane and Julie at Carehome Connect has been invaluable in finding accommodation for my Dad, who has dementia – their expertise and calm manner has made a difficult process so much easier.

Matt, from Sutton Coldfield

Read more testimonials

Get in touch today

Wherever you are on this journey, we’re able to offer help and support at every step. Send us a message and we’ll get back to you as soon as possible. Alternatively, you can call or email us with your enquiry. Your enquiry is in the strictest confidence, and you are under no obligation.

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